FACT Case Manager

Company: Mental Health Resource Center
Location: Clearwater
Posted on: February 15, 2026

Job Description:

Job Description Job Description Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary This is an ideal opportunity for an individual who enjoys working in a team atmosphere and is dedicated to providing both behavioral health care and social services to the individuals we serve in the community. The FACT Program is a multi-disciplinary, clinical team that assumes responsibility for directly providing needed treatment, rehabilitation and support services to adult persons with severe and persistent mental illness promoting recovery, empowerment, self-determination, and decision-making for each FACT participant. Some of the responsibilities of the FACT team include providing clinical and supportive services through advocacy, crisis intervention, assessments, evaluations, treatment planning, case management, and medication management. Participants are also provided with community referrals, symptom education, work-related vocational and educational services, social and interpersonal relationship training, and support for the participants families and care givers. Most of a FACT team member's day is spent in the community completing many of the above duties. Only about 15% of their time is spent in the office. Company vehicles are available, however, members of the FACT team also need to use their personal vehicles to provide services and are eligible for reimbursement for mileage. The FACT team operates both during and after normal business hours, rotates holiday and weekend responsibilities, and team members rotate carrying an emergency on-call cell phone. Responsibilities Provides treatment, rehabilitation, and support services in accordance with the FACT model, which is based on the Program for Assertive Community Treatment (PACT) manual Assures the accuracy, completeness, and confidentiality of clinical records Conducts mental health status assessments Coordinates referrals to community providers and support services Provides assistance with activities of daily living, transportation, communication, social and interpersonal relationship skills Provides education related to symptoms, medications, and mental health issues Serves as a primary case manager for an assigned group of individuals and promotes recovery, empowerment, self-determination, and decision-making for each FACT participant Qualifications In order to be considered candidates must have a Bachelors degree in Human Services or a related field. Previous experience working with adults with severe and persistent mental illness (i.e. schizophrenia, bipolar disorder, borderline personality disorder) is required. Each member of the FACT team must meet MHRC/RBHS vehicle driver requirements, including a valid Florida Driver's License, automobile insurance coverage equaling $200,000, and no more than eight points on their license for any combination of violations. The FACT Case Manager position requires individual and group interaction with persons who have a serious and persistent mental illness in their home environment, a closed office, hospital, nursing home, and/or locked unit. The FACT Case Manager needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals. Position Details Full Time Shift: Monday through Friday (rotating weekends, on-call, and holidays) Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Keywords: Mental Health Resource Center, Lake Magdalene , FACT Case Manager, Healthcare , Clearwater, Florida